π
Rising with Melodies
β Documentation
Operations Guide
Weekly & Monthly Checklist
Routine tasks to keep the concert site and music school system running smoothly.
Concert Season Operations
Before Opening Registration
Confirm event details in Admin β Events (date, venue, time slots, capacity)
Test sandbox registration β make sure all 3 types work (Performer, Donor, Volunteer)
Verify PayPal is live (Admin β API Config β PayPal status)
Confirm EmailJS confirmation emails are sending for all 3 types
Enable SMS notifications (Admin β API Config β Twilio β Enable)
Switch concert site to
Live mode
(Admin β API Config β Site Mode)
Test one real registration end-to-end
During Registration Period
Weekly
Check Admin β Registrations for pending Zelle payments β confirm once verified
Run PayPal Sync (Admin β PayPal Sync) to catch any unconfirmed payments
Check slot capacity β warn registrants if a slot is nearly full
Review new donors and volunteers in School β Scholarships β Donors and School β Volunteers
Send a campaign update via Admin β Email Campaigns (Mailchimp)
Concert Week
Event
Generate the Concert Program (Admin β Registrations β Concert Program)
Review performer order β drag to reorder, then Lock the order
Print per slot (11 AM and 12 PM programs separately)
Export final registrations CSV for check-in list
Confirm all pending Zelle payments are resolved
Disable SMS notifications after the event to avoid stray alerts
After the Concert
Event
Export all registrations to CSV and archive
Switch concert site to
Sandbox mode
(blocks new payments until next season)
Update event status in Admin β Events
Add new donors to the school Scholarships page if not auto-imported
Send thank-you email campaign via Mailchimp
π― Concert Promotion
π±
Social Media Reels Guide
Timed scripts Β· Ready-to-post captions Β· EN Β· ES Β· RU
Open guide β
Posting Timeline
Event
3 weeks before β May 16: Post first reel on Instagram, Facebook, and TikTok using the Reels Guide scripts
2 weeks before β May 23: Share the concert flyer in local Atlanta and Alpharetta Facebook groups
1 week before β May 30: Post reminder reel with growing urgency message
2 days before β June 4: Post final urgency reel β "Last spots available"
Day of β June 6: Post live Stories and behind-the-scenes updates during the event
After concert: Post highlights, photos, and thank-you message tagging sponsors
Promotion Tips
Best posting times:
TuesdayβThursday, 7β9 PM
Always attach the original concert flyer PNG β do not screenshot it
Tag sponsors in every post: Steinway Piano Galleries Β· GA Realty Team
Use the Reels Guide language switcher to post in English, Spanish, or Russian depending on your audience
Pin the reel to your TikTok and Instagram profiles for maximum visibility during the registration window
School System Operations
Daily
Daily
Open School β Attendance β lessons auto-generate from today's schedule
Mark attendance for each student (Present / Absent / Late / Excused)
Add notes for any absences or late arrivals
Weekly
Weekly
Review School β Billing β Outstanding Invoices for overdue accounts
Record any payments received (Zelle, cash, check)
Check School β Inventory β Loans for overdue items
Add new assessments in School β Gradebook for recent lessons
Monthly
Monthly
Generate monthly invoices β School β Billing β Generate Monthly
Review active enrollments β pause or complete any that have ended
Check scholarship expiry dates in School β Scholarships β Awards
Update inventory quantities and conditions in School β Inventory
Send monthly newsletter or announcements via School β Communications
Export attendance report for the month (CSV) from School β Attendance
Create report cards for students β School β Gradebook β Report Cards
New Student Enrollment
Add student in School β Students (auto-generates student ID)
Add guardian information
Create enrollment in School β Enrollments (link to program + teacher + schedule)
Set tuition type and any discount
First invoice will be generated on next monthly billing run
End of Academic Year
Annual
Publish all pending report cards (School β Gradebook β Report Cards)
Update enrollment statuses β Complete for graduated students
Review and renew scholarships in School β Scholarships β Awards
Export full student roster CSV
Export full billing history CSV
Archive the year's attendance and gradebook data
Quick Links
π Contact List (39 contacts)
βοΈ Outreach Email Templates
π± Social Media Reels Guide (EN Β· ES Β· RU)
Concert Admin Panel
School Dashboard
Supabase Dashboard
EmailJS Templates
Mailchimp